These Terms and Conditions outline the rules and guidelines for bookings made with Craig View Luxury Glamping ("we," "our," or "us"). By using our booking service, you agree to these terms.
1. Booking Process 1.1 All bookings are subject to availability. 1.2 A non-refundable deposit of £50 is required to secure each booking. This deposit must be paid online. 1.3 The remaining balance is due in cash upon arrival at the premises due to unforeseen technical difficulties.
2. Deposit Policy 2.1 The £50 deposit is non-refundable and is applied toward the total cost of your booking. 2.2 Upon arrival, the deposit will be deducted from the remaining balance.
3. Payment Methods 3.1 The deposit is paid online through our website’s accepted payment methods. 3.2 The remaining balance is to be paid in cash upon arrival.
4. Cancellations and Refunds 4.1 If you choose to cancel your booking, please notify us as soon as possible. 4.2 The £50 deposit is non-refundable under any circumstances, including cancellations. 4.3 Failure to show up without cancellation or prior contact may result in the loss of the booking fee and the reservation being forfeited.
5. Check-in and Check-out 5.1 Check-in is at 3:00 pm. Guests are kindly requested to arrive no earlier than this time. 5.2 Check-out is at 11:00 am. Please vacate your accommodation by this time to avoid additional charges.
6. Site Rules and Policies 6.1 Pets are not permitted on the premises at this time. 6.2 All guests are expected to comply with site rules, which will be provided upon arrival. 6.3 Failure to comply with site rules may result in immediate termination of the booking without refund.
7. Property and Responsibility 7.1 All property at the glamping site is owned by Craig View Luxury Glamping. 7.2 Guests may be held financially responsible for any theft, damage, or loss of earnings resulting from their actions during their stay.
8. Liability 8.1 We are not responsible for any loss, damage, or injury that occurs on the premises, except where caused by our negligence. 8.2 Personal belongings are the responsibility of the guest, and we encourage securing all valuables during your stay.
9. Changes to Terms 9.1 We reserve the right to modify these terms and conditions at any time. Updates will be posted on our website.
If you have any questions or concerns about these Terms and Conditions, please contact us at stay@craigviewglampingni.com.